Arj Global Ltd (UK) & Arj Global Private Limited (India)
Arj Global Ltd (United Kingdom) and Arj Global Private Limited (India) (collectively referred to as “Arj Global”, “we”, “us”, or “our”) are committed to protecting and respecting your privacy.
This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you interact with us through our websites, platforms (including SnapForms), services, and communications.
1. Who We Are
- Arj Global Ltd (UK) – Data Controller under UK GDPR
- Arj Global Private Limited (India) – Data Fiduciary under India DPDP Act
We operate globally, with delivery centres in India and clients primarily in the UK and EU.
2. Information We Collect
We may collect and process the following categories of personal data:
a. Personal Information
- Name, email address, phone number
- Job title, company details
- Identification details (where required for contracts or compliance)
b. Professional & Recruitment Data
- CVs, skills, employment history
- Interview notes and assessment data
- Work eligibility and onboarding information
c. Technical & Usage Data
- IP address, browser type, device information
- Pages visited, session duration, interaction data
- Cookies and tracking data (see Cookies section)
d. Transaction & Communication Data
- Enquiries, support requests, email communications
- Billing and contractual details (where applicable)
3. Legal Basis for Processing (UK GDPR)
We process your personal data under the following lawful bases:
- Consent – where you have given clear permission
- Contractual necessity – to deliver services or recruitment
- Legitimate interests – improving services, business operations
- Legal obligation – compliance with regulatory requirements
Under India’s DPDP Act, we process data based on:
- Consent
- Legitimate uses as permitted by law
4. How We Use Your Information
We use your data to:
- Provide and manage our services (consulting, staffing, SnapForms platform)
- Process job applications and recruitment activities
- Communicate with you regarding services, updates, or enquiries
- Improve our platforms, products, and user experience
- Ensure security, prevent fraud, and monitor misuse
- Comply with legal and regulatory obligations
We will only send marketing communications where lawful and with appropriate consent or opt-out options.
5. Sharing of Your Information
We may share your personal data with:
- Clients and partners (for recruitment or project delivery)
- Service providers (cloud hosting, analytics, communication tools)
- Professional advisors (legal, financial, compliance)
- Regulatory authorities (where legally required)
All third parties are required to respect the security and confidentiality of your data.
6. International Data Transfers
As we operate across the UK, India, and other regions:
- Data may be transferred between UK, India, and other jurisdictions
- We ensure appropriate safeguards such as:
- Standard Contractual Clauses (SCCs)
- Secure cloud infrastructure (e.g., AWS UK/EU regions)
- Contractual data protection obligations
7. Data Security
We implement appropriate technical and organisational measures, including:
- Encryption (data at rest and in transit)
- Access controls and authentication
- Secure cloud infrastructure
- Regular monitoring and security practices
Despite this, no system is completely secure, and we encourage users to take precautions.
8. Data Retention
We retain personal data only as long as necessary:
- For service delivery and contractual obligations
- For legal, tax, and compliance requirements
- For recruitment records (typically up to 12–24 months unless otherwise required)
9. Your Rights
Under UK GDPR:
You have the right to:
- Access your data
- Correct inaccurate data
- Request deletion (“Right to be forgotten”)
- Restrict or object to processing
- Data portability
- Withdraw consent at any time
Under India DPDP Act:
You have the right to:
- Access information about your data
- Request correction or erasure
- Withdraw consent
- Grievance redressal
To exercise your rights, contact us using the details below.
10. Cookies & Tracking
We use cookies and similar technologies to:
- Enhance website functionality
- Analyse usage and performance
- Improve user experience
You can control cookies through your browser settings.
11. Third-Party Links
Our website or platforms may contain links to third-party websites. We are not responsible for their privacy practices.
12. Updates to This Policy
We may update this Privacy Policy from time to time to reflect legal, technical, or business changes. Updates will be posted on this page with a revised effective date.
13. Contact Us
If you have any questions or wish to exercise your rights:
Arj Global Ltd (UK)
📧 talenthire@arjglobal.co.uk
Arj Global Private Limited (India)
📧 info@hireflex247.com
14. Complaints
- UK: You have the right to lodge a complaint with the Information Commissioner’s Office
- India: You may raise concerns with the designated Data Protection Board (as per DPDP Act)
Effective Date: January 15 2026