SAP Program Delivery Lead

Location: Bengaluru, 2 day onsite required MANDATORY
Company: ARJ Global India Pvt Ltd

Assignment : FTC 6 Months

Only applicants currently based in Bengaluru or willing to relocate to Bengaluru for this assignment will be considered. Candidates serving longer notice periods will not be considered; the maximum acceptable notice period is 30 days.

ARJ Global India is seeking an experienced Delivery SME / SAP Program Delivery Lead to drive successful execution of medium to large-scale transformation programs across multiple geographies. This role requires a hands-on leader with strong expertise in SAP platforms, retail domain processes, and end-to-end program delivery.

You will be responsible for managing cross-functional teams, aligning stakeholders, driving execution across business and technology tracks, and ensuring successful go-lives with quality, speed, and budget adherence.

Key Responsibilities

Program Delivery & Execution

• Lead end-to-end delivery of complex SAP programs from planning through go-live and hypercare.
• Build and manage integrated project plans covering business, technology, data, testing, and change management workstreams.
• Ensure timely delivery of milestones, stage gates, deliverables, and risk mitigation actions.
• Deliver projects on schedule, within budget, and with high quality standards.
• Manage dependencies across multiple teams, vendors, and stakeholders in a matrix environment.

Stakeholder Management

• Identify key stakeholders and understand their needs, priorities, and expectations.
• Build strong working relationships with business leaders, clients, internal teams, and external partners.
• Provide clear project reporting, governance updates, escalation management, and decision visibility.
• Manage stakeholder expectations proactively and maintain strong engagement throughout delivery.

SAP & Domain Leadership

• Apply strong knowledge of SAP platforms and business processes to guide teams toward effective solutions.
• Challenge delivery assumptions and vendor proposals using techno-functional expertise.
• Drive solution decisions balancing business value, cost efficiency, speed, and sustainability.
• Bring strong understanding of retail operations and transformation programs.

Problem Solving & Leadership

• Resolve complex delivery challenges using structured thinking and practical solutions.
• Make data-driven decisions quickly while aligning relevant teams and leaders.
• Handle critical situations with composure and accountability.
• Foster a culture of ownership, continuous improvement, and execution excellence.

Required Skills & Experience

• 7+ years of proven experience delivering medium to large complex projects/programs across multiple countries.
• Strong experience in SAP program delivery with deep knowledge in at least one SAP module.
• Strong knowledge of SAP platform and retail domain.
• Demonstrated experience in managing global stakeholders and matrix teams.
• Strong expertise in project management methodologies including Agile, Waterfall, and hybrid delivery models.
• Ability to create and manage large-scale project plans across technology, business, data, testing, and change streams.
• Strong risk management, governance, and execution capabilities.
• Excellent communication, presentation, and stakeholder management skills.
• Strong ownership mindset with ability to lead hands-on when required.

Preferred Qualities

• Strong analytical and problem-solving skills.
• High accountability and proactive leadership style.
• Ability to work in fast-paced global environments.
• Focus on quality, speed, and business outcomes.

Top 3 Critical Requirements

1. 7+ years of experience delivering medium-large complex global programs
2. Strong SAP platform knowledge with hands-on delivery expertise
3. Strong understanding of retail domain and business processes